NOT USING HOTJAR YET?
Aha! You just found Hotjar Feedback
That site you just came from? They use Hotjar to discover how their users feel. So they can learn what’s working, and what needs to change. It’s free—you can start collecting feedback on your site right now.
NOT USING HOTJAR YET?
Aha! You just found Hotjar Feedback
That site you just came from? They use Hotjar to discover how their users feel. So they can learn what’s working, and what needs to change. It’s free—you can start collecting feedback on your site right now.
1,262,773 websites in 180+ countries collect feedback with Hotjar
Your users have the answers—you just have to ask
"The value of Hotjar, for us, is that we can observe trends. We started doing this in May of 2018, and we were quickly able to observe trends in satisfaction. We can compare one month with another, and we find this useful."
"We love Hotjar Feedback because it gives us instant feedback from shoppers. It doesn’t interrupt the checkout flow, and it allows us to fully understand our shopper’s experience, in real-time. This helps us study performance trends and identify shopper concerns."
"Hotjar really empowers you to be able to see exactly what your users are doing, how they’re feeling and ultimately their reactions to the changes you make. Without Hotjar we would still be making decisions based on gut instinct instead of qualitative user feedback."
"After reviewing Google Analytics data, installing Hotjar is one of the first steps we take in every client engagement. It’s the window we use to understand the customer journey."
"We wanted to decrease website drop-off rate. We needed to identify the cause, but we weren’t sure if Hotjar would give us the solution we needed."
Four extra tools. All for free.
Feedback is powerful alone, but even better when used alongside these tools.
Heatmaps
Visualize user behavior
Heatmaps visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
Learn more
Recordings
See what your users see
Get live playbacks of users on your site. Improve your site on-the-fly by watching full recordings of each visit. You can see things like clicks, mouse movements, u-turns, and rage clicks.
Learn more
Surveys
Hear from your users
Create and use targeted surveys to get a better understanding of your users. Send surveys to users in the moment (not weeks later) to validate your ideas in real time.
Learn more
Interviews
Connect with users 1:1
Quickly recruit the right users and get interviews scheduled with minimum fuss. Focus on spotting the key insights while Engage seamlessly hosts, records, and transcribes your interview calls.
Learn more
Get Hotjar Feedback on your website
It takes just a few minutes to set up. And the Basic plan is free forever.
